Blackstone Medical Services - 2,954 Reviews - Sleep Specialists in Tampa, FL - Birdeye (2024)

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Sadly, extortion in late fees after a way less than reliable product.My ENT recommended this test. For weeks in calling Blackstone, it was "waiting for insurance approval". In three phone calls the same thing. No follow up until I called my doctor, within one day, I was approved.Then, the device was sent while I was out of town. Letting Blackstone know the same, my device time-frame was extended. Now, I received an email from Simon Zepata who is claiming my device was late and I owed $50. Their records show my devic...read more

I was referred to Blackstone by my PCP back in October. They were very expeditious in charging my credit card and sending me the equipment. To my dismay, BCBS didn't approve the study, so I returned the equipment before using it. I requested a refund, but was told that it would take time, as they need to process a check. As of today, three months later, I am still waiting for the refund or for someone to call me. They do not answer the phone, as all is automated, and my emails are not being answered. All this situation is ma...read more

Horrible customer service. Calls on the weekend, Wont allow you to speak to supervisor, Tells you one price then wants to charge a different price. 0/10

-------- Forwarded message ----------From: Debbie Justiss <dnj2065@gmail.com>To: receiptrequest@blackstonemedicalservices.comCc: Debbie Justiss <dnj2065@gmail.com>Date: Fri, 20 Oct 2023 10:04:59 -0500Subject: EXT#429Look I told ya'll before I got the damn thing that if my Medicaid and Medicare didn't pay for all of it I couldn't do it. My Drs office said it was all covered and I spoke with your company too and ya'll said it would all be covered. I have no money just like back then thats why I made sure before I did it...read more

Daily Harassment, Threatening of Collections when I did not authorize a sleep test! Shady Practices! I Highly Do Not Recommended Blackstone Medical Services!

ABSOLUTE WORST COMPANY TO DO BUSINESS. EVEN PARTICIPATED IN DECEPTIVE PRACTICES TO GET BUSINESS (According to the United States Department of Justice, Blackstone Medical Inc., a subsidiary of Orthofix International NV, paid illegal kickbacks to physicians to induce them to use the company’s products.) My PCP ordered a sleep study I took on August 16, 2023. September 3, (just 12 business days & 18 calendar days later) the harassing phone calls began. By September 9, I had received eight calls & two text messages, no bill, s...read more

WORST COMPANY EVER. NEVER DO BUSINESS WITH THEM. THEY EVEN WERE SITED FOR PAYING ILLEGAL KICKBACKS TO INCENTIVISE DOCTORS TO DO BUSINESS WITH THEM (According to the United States Department of Justice, Blackstone Medical Inc., a subsidiary of Orthofix International NV, paid illegal kickbacks to physicians to induce them to use the company’s products.)My PCP ordered a sleep study that I took on August 16, 2023. September 3, (12 business days and 18 calendar days later) the harassing phone calls began. By September 9, I had ...read more

Blackstone Medical Services are one of the worst companies with which I have ever dealt. I had to have a sleep study done. From the first phone call, it was nothing but problems. They are completely incompetent at every level.When the first person from Blackstone called me, he used high pressure sales tactics. I told him that I was walking into dinner & asked that he call me back. He insisted that if I just give him my credit card number, they could get it shipped out. I had never heard of their company and felt uncomforta...read more

They scam you out of your money...0 customer service....